Support

Need help with ShelfSmart? You're in the right place.

Email Support

Have a question, found a bug, or want to suggest a feature? Drop us an email and we'll get back to you as soon as possible.

support@shelfsmart.app

App Feedback

Enjoying ShelfSmart? A review on the App Store or Google Play helps other shoppers discover the app and helps us improve.

Leave a Review

Frequently Asked Questions

How does ShelfSmart calculate the best value?

ShelfSmart divides each product's price by its quantity to get the per-unit cost. The product with the lower per-unit cost is highlighted as the best value, and the percentage difference is shown so you know exactly how much you'll save.

What units should I use?

You can use any unit you like—grams, kilograms, litres, millilitres, individual items, or anything else on the label. The only requirement is that both products use the same unit so the comparison is fair. For example, compare grams with grams, not grams with litres.

Why am I seeing a warning about a large price difference?

If the per-unit price difference between the two products is greater than 50%, ShelfSmart shows a friendly warning to double-check your numbers. This helps catch accidental typos—for instance, entering 100g instead of 1000g.

How does the currency symbol get chosen?

ShelfSmart automatically detects your device's locale setting and displays the appropriate currency symbol. For example, if your phone is set to en-GB you'll see £, en-US shows $, and de-DE shows €. You don't need to configure anything.

Does ShelfSmart collect my data?

No. ShelfSmart works entirely on your device. We don't collect any personal information, usage data, or analytics. The prices and quantities you enter exist only in temporary memory and are cleared when you close the app. Read our full Privacy Policy for details.

Is ShelfSmart free?

Yes. ShelfSmart is completely free to download and use. There are no ads, no in-app purchases, and no subscriptions.

What are the Bold and System themes?

Bold is ShelfSmart's signature receipt-inspired theme with a warm beige background and high-contrast elements. System follows your device's light or dark mode setting. You can switch between them in the Settings tab.

Which devices are supported?

ShelfSmart is available for both iOS and Android. It requires iOS 13.0 or later, or Android 6.0 (API level 23) or later.

I found a bug. How do I report it?

Please email support@shelfsmart.app with a description of the issue, the device and OS version you're using, and the steps to reproduce it. Screenshots are always helpful!